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Question:

When I should take deductible before the visit or after the insurance processes the claim?

Answer: (ELIZAVETA BANNOVA, CPC, CPCO, CPMA, CFPC, CMRS,ACCOUNT REPRESENTATIVE AT WCH SERVICE BUREAU BILLING DEPARTMENT)

Typically, deductible should be collected after insurance processed claims and applied deductible amount. Due to a large volume of high-deductible plans, many providers choose to collect deductible up front. You will need to have a financial policy in place addressing how and when deductible will be collected as well as how adjustments will be made if the amount collected is higher than actually applied.

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Insights
December 2018