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iSmart Advanced Customer Support

We always care of our clients, so we seek for ways to improve iSmart EHR system and increase effectiveness. No matter how great your product is if its features are not in use and a user cannot get all its benefits.

The idea of advanced customer support came up from difficulties doctors encounter to report quality data. For example, providers participating in the Merit-Based Incentive Payment System (MIPS) are in time limit to submit 2017 performance data. Depending on the data they submit by March 31, 2018, their 2019 Medicare payments will be adjusted up, down, or stay the same.

As of now, we are going to offer MIPS consulting service for iSmart clients having “Package A” subscription. The service implies our experts assist providers with the following MIPS related items:

Quality, Improvement Activities and Advancing Care Information categories review. Ways of performance data submission.

Enterprise Identity Management System (EIDM) account registration and steps to submit data on the QPP website.

Conception of MIPS categories scoring including steps to meet performance threshold and information how to get higher scores.

Help to find answers on MIPS related questions.

March 2018