Important to Know 

Some of your patients can submit their ID cards issued by healthcare companies with which you are not a network-participating provider. Please note if anywhere on the patient's ID card is displayed Cigna's name, the health plan may be a Cigna strategic alliance care, and your care may be considered in-network.      


Those plans are: 


  • HealthPartners 

  • MVP Healthcare 

  • Priority Health 


How does it work? 


  • Patients must use the services of participating providers according to their alliance plan. While traveling or if they live outside the alliance service area, they can use any Cigna network-participating provider.  

  • A patient's ID card displays Cigna's name and the name of the strategic alliance. You can easily identify your patients by checking their customer ID cards. 

  • The strategic alliance will process and pay the claims at your Cigna-contracted rate if you confirm a patient's eligibility for the strategic alliance with an ID card.